Problem:  A major children’s medical center wanted to improve the quality of their medical experts while reducing the exorbitant cost to align and manage them.

Solution: Elite integrated with the hospital’s Risk Management team and streamlined access to top-tier medical experts. We also built processes for reviewing expert candidates, managing experts, working with outside counsel, and invoicing.

Outcome:  Here’s what the hospital’s Risk Management Director (an RN-JD) had to say:

• “We are seeing high quality experts with exceptional credentials and experience. This has replaced our ‘panel’ of experts with a fresh set of eyes.”
• “Before Elite, it wasn’t unusual to be billed $3,000 to secure one expert, with additional fees to manage experts and secure HIPAA and BA agreements. Elite slashed the fee to secure experts, and doesn’t charge for the paperwork.”
• “Pre and post Elite, experts are now spending less time reviewing cases. Long gone are the surprise invoices for experts spending 10-20 hours on simple case reviews.  In the past, these invoices were often just paid. By implementing front-end approval, most experts fall within the allotted 3-hour retainer, and additional hours are reasonable.”
• “Having Elite negotiate the rates on the front end provides uniformity among like specialties. It also takes the hospital and defense attorneys out of the equation and preserves long-standing relationships with experts.”
• “The biggest unexpected ‘ROI’ has been proactive management of reputational risk. For example, a law firm researched 205 experts and cold called 62 about reviewing a case. How does that affect our reputation among our physician colleagues and recruits?”